Jemex | Creating Lasting Value

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Privacy Policy

Last updated: April 2025

Jemex Services Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website https://jemexservices.com.


1. Who We Are

Website: https://jemexservices.com
Location: Kampala, Uganda
Contact: jmx@jemexservices.com


2. What Data We Collect

  • Comments: When visitors leave comments, we collect the data in the form, your IP address, and browser details for spam detection.
    If you use Gravatar, a hash of your email may be shared with the Gravatar service. View their privacy policy here.

  • Media Uploads: Avoid uploading images with embedded location data (EXIF GPS), as visitors can extract this data.

  • Cookies:

    • If you leave a comment, you can opt-in to save your name, email, and website in cookies for convenience.

    • Temporary cookies are set during login or page visits. Login cookies last 2 days, and display preferences last 1 year.

    • Editing or publishing content stores a cookie indicating the post ID; it expires after 1 day.

  • Embedded Content: Articles may contain embedded content (videos, articles, etc.) from third-party sites that may collect data, use cookies, and monitor your interactions.


3. How We Use Your Data

We use your data to:

  • Improve our website functionality and user experience.

  • Respond to your inquiries or service requests.

  • Detect spam and prevent security threats.


4. Data Sharing

We do not sell your personal data. We may share limited data with service providers for:

  • Spam detection

  • Email delivery

  • Site analytics

If you request a password reset, your IP address will be included in the reset email.


5. Data Retention

  • Comments and their metadata are stored indefinitely.

  • Registered users’ personal data is stored in their profile. Users can view, edit, or delete their data anytime (except usernames).

  • Administrative and legal records may be retained as required by Ugandan law.


6. Your Rights

Under Ugandan law and international standards, you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent where applicable

  • File a complaint with the National Personal Data Protection Office

To make any requests, email: jmx@jemexservices.com


7. Where Your Data Goes

Visitor comments may be processed through automated spam detection services and hosted on secure servers, potentially outside Uganda but under strict data protection standards.


8. Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or destruction.


9. Policy Updates

We may update this policy periodically. All changes will be posted on this page with a new effective date.


10. Contact Us

For questions or requests regarding your data, please contact:

Jemex Services Ltd
Email: jmx@jemexservices.com
Kampala, Uganda

 

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